The Russell High Tech Difference
Technology has benefited many businesses, and Russell Collection Agency, Inc. (RCA) is one of them. RCA has an Automatic Telephone Dialing System and all collectors have Internet capability for instant skip tracing on your accounts. This system is designed to maximize the number of quality phone calls our collection staff places to your debtors, and increases the amount of your monthly recovery.
Our Predictive Dialer will contact your debtors and put them through to our collector as soon as he or she is available. If the line is busy, or if there is no answer, our Predictive Dialer will continue to call, until your debtor is contacted.
You should expect your agency to have complete control over your accounts. Our Predictive Dialer, along with our well trained staff will be a major part of that control, from the first billing, all the way through the collection process, to the day you deposit our remittance check.
In addition, RCA has recently installed other new technological features that help to expedite payments. These include:
Accepting Visa and Master Card and
A system that allows us to produce a check in our office by using checking account information we have received from our debtor over the phone.
A "Pro Phone" system and an internet database that gives us current address and phone number information on debtors.
We also have a system that will allow clients to report payments by electronic media.
Turn those deliquencies into dollars.
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Client Status Report
One of the many reports we can provide for our clients. This report will give you a month to month account of the amount placed, and the amount received, along with the percentage
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You will find the Russell Collection Agency, Inc. Monthly Statement to be an easy to follow record of all your transactions that occurred during the month.
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